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Working through Conflict: Strategies for Relationships, Groups, and Organizations, 7th Edition, by Joseph Folger, Marshall Scott Poole, Ra
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Updated in its 7th edition, Working Through Conflict provides an introduction to conflict and conflict management that is firmly grounded in current theory, research, and practice, covering the whole range of conflict settings (interpersonal, group, and organizational). Encompassing a broad spectrum of theoretical perspectives, the text includes an abundance of real life case studies that illustrate key concepts and help students learn how to apply theory. The book's emphasis on application of concepts makes it highly accessible to students, while expanding their understanding of both conflict theory and practical skills.
- Sales Rank: #391762 in Books
- Brand: Brand: Pearson
- Published on: 2012-01-27
- Released on: 2012-01-27
- Original language: English
- Number of items: 1
- Dimensions: 9.58" h x .76" w x 7.56" l, 1.20 pounds
- Binding: Paperback
- 336 pages
- Used Book in Good Condition
About the Author
Joseph P. Folger, Temple University
Marshall Scott Poole, University of Illinois, Urbana-Champaign
Randall K. Stutman, CRA, Inc.
Most helpful customer reviews
3 of 3 people found the following review helpful.
Good principles in this book that will help with relationships, work issues, general daily interactions
By Lovelylight
Highly recommend reading this book to have a more insightful, confident approach to dealing with conflict. The author notes that conflict isn't wrong, or abnormal. It simply exists at times. Understood in the right way, conflict can be a good opportunity to achieve what neither side may have considered. Rather than posing obstacles and relationship strains, conflict should be consciously managed so it brings parties into common ground. Negotiation value.
1 of 1 people found the following review helpful.
You need this
By Michael O
A must have for any person wanting to go into business, management and even the medical field. Teaches you about the difference between an argument and actual conflict. Without going into to too much detail: conflict is more than argument a vs argument b. It's a way of creating innovation, reinforcing personal/professional relationships, and we go through it every day
0 of 0 people found the following review helpful.
ok
By Amazon Customer
It actually met my expectations and i am ok.
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